> ## Documentation Index
> Fetch the complete documentation index at: https://pipedream.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Get help

> Resolve common setup problems and know who to ask for help.

Open **?** at the top right of Conduit for your Conduit admin's help instructions.
If you don't see it, contact your Conduit admin.
The **book** icon opens these docs.

## I can't connect my assistant

Check that you copied the URL from Conduit's **Home** page for the workspace
you want. Complete the browser sign-in and approval.
If your assistant has no option to add a connection, your plan or company
settings may restrict it.

[Check your assistant's setup guide](/docs/conduit/use/assistants).

## My assistant can't see an app

Open **Connectors**, check that the connector and the tools you need are
enabled, and connect your account if prompted. Then start a new conversation
with your assistant.

If the connector isn't listed, [request access or a new connector](/docs/conduit/use/request-connector).

## A tool failed

Try asking for a smaller task or less data. If the failure continues, contact
your Conduit admin with the assistant name, connector name, time, and error
message. Your **Usage** page may help you find the failed call.

Don't include passwords, API keys, or private document contents in your request.