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Hi everyone, is there a way to return a custom response when a resume link is pressed after delaying a workflow? Currently, I only get Resume requested so I am wondering if I can change it to something different. Thanks!
Hi guys, thanks for your replies. I see that this issue has not been updated since Jun 18, do you happen to have some sort of ETA I can relay back to my client as a part of managing expectations? Thanks!
No worries. I use this as an expiry measurer of a lead. Meaning, if the user clicks resume, we can proceed with a lead process, otherwise, once the delay timer finishes we cancel all further progress on the lead. We just want to be able to display a user friendly message/redirect them to my client’s homepage when the link is visited. Please let me know if you have any further questions
Got it, that’s helpful. The use case makes total sense. I’ll update the ticket on our end with that additional info! Make sure to subscribe to the GitHub issue so you receive any updates we post.
Hi and @U02SX7ETBFB, any updates on this? This is quite crucial for my client and I still have no work-around. They work with clients that are not technically savvy and the standard text “Resume requested” confuses them.
Thanks again for your patience — to confirm, it sounds like being able to redirect the cancel and resume endpoints to a URL that you specify would satisfy your requirements?
Hey Guy, sorry for the delay, and no worries on pestering — I’m sorry but I don’t have an eta for you right now. I’m still going back and forth with engineering on the best way to handle. It’s definitely on the team’s radar but I can’t give you a timeline right now.