Integrate the Zoho Mail API with the Zendesk API

Setup the Zoho Mail API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Zoho Mail and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Zoho Mail with Zendesk#

Create Task with Zoho Mail API on New Ticket (Instant) from Zendesk API

Zendesk + Zoho Mail

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Create Task with Zoho Mail API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Zoho Mail

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Create Task with Zoho Mail API on Ticket Closed (Instant) from Zendesk API

Zendesk + Zoho Mail

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Create Task with Zoho Mail API on Ticket Pended (Instant) from Zendesk API

Zendesk + Zoho Mail

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Create Task with Zoho Mail API on Ticket Solved (Instant) from Zendesk API

Zendesk + Zoho Mail

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Popular Zoho Mail and Zendesk Triggers#

New Email from the Zoho Mail API

Emit new event each time a new email is received

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zoho Mail and Zendesk Actions#

Create Task with the Zoho Mail API

Creates a new task. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Email with the Zoho Mail API

Send an email. See the docs here

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zoho Mail#

The Zoho Mail API equips you with the ability to automate actions on emails, manage mailboxes, and interact with your Zoho Mail account programmatically. With Pipedream, you can trigger workflows on new emails, send emails automatically, and connect Zoho Mail to thousands of other services, streamlining communication processes, enhancing productivity, and enabling efficient data management.

Connect Zoho Mail#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_mail: {
      type: "app",
      app: "zoho_mail",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://mail.${this.zoho_mail.$auth.base_api_uri}/api/accounts`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_mail.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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