What do you want to automate
with Zoho Mail and Help Scout?
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Popular Ways to Connect Zoho Mail with Help Scout#
Popular Zoho Mail and Help Scout Triggers#
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Popular Zoho Mail and Help Scout Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation
Overview of Zoho Mail#
The Zoho Mail API equips you with the ability to automate actions on emails, manage mailboxes, and interact with your Zoho Mail account programmatically. With Pipedream, you can trigger workflows on new emails, send emails automatically, and connect Zoho Mail to thousands of other services, streamlining communication processes, enhancing productivity, and enabling efficient data management.
Connect Zoho Mail#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_mail: {
type: "app",
app: "zoho_mail",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://mail.${this.zoho_mail.$auth.base_api_uri}/api/accounts`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_mail.$auth.oauth_access_token}`,
},
})
},
})
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
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