with Zoho Forms and Zendesk?
Emit new event when a specific form receive a new response.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Fetches the meta information of all the forms present in a Zoho Creator application. See the documentation
Retrieves information about a specific ticket. See the documentation
Zoho Forms API allows you to automate interactions with your forms and the data you collect. Leveraging Pipedream, you can harness this API to trigger workflows upon new form submissions, manipulate form entries, and sync data with other services. Pipedream’s serverless platform simplifies integrating Zoho Forms with hundreds of other apps, empowering you to create custom, scalable workflows without hosting or managing servers.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_forms: {
type: "app",
app: "zoho_forms",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://forms.zoho.com/api/zforms?zf_service=Pipedream`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_forms.$auth.oauth_access_token}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})