with Zoho Desk and Waitwhile?
Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_desk: {
type: "app",
app: "zoho_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
},
})
},
})
Waitwhile is a queue management and scheduling platform that lets you optimize appointments and waitlists, enhancing the customer experience. By leveraging the Waitwhile API on Pipedream, you can automate processes such as updating waitlists, syncing customer data, or triggering notifications when a customer's status changes. This seamless integration can streamline operations for businesses like restaurants, healthcare providers, or service centers where queue management is crucial.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
waitwhile: {
type: "app",
app: "waitwhile",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.waitwhile.com/v2/users`,
headers: {
"apiKey": `${this.waitwhile.$auth.api_key}`,
},
})
},
})