Zoho Desk
Omnichannel customer service software to delight and retain customers.
Integrate the Zoho Desk API with the Snowflake API
Setup the Zoho Desk API trigger to run a workflow which integrates with the Snowflake API. Pipedream's integration platform allows you to integrate Zoho Desk and Snowflake remarkably fast. Free for developers.
Popular Zoho Desk and Snowflake Triggers#
Overview of Zoho Desk#
Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.
Connect Zoho Desk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_desk: {
type: "app",
app: "zoho_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Snowflake#
Snowflake offers a cloud database and related tools to help developers create robust, secure, and scalable data warehouses. See Snowflake's Key Concepts & Architecture.
Getting Started
1. Create a user, role and warehouse in Snowflake
Snowflake recommends you create a new user, role, and warehouse when you integrate a third-party tool like Pipedream. This way, you can control permissions via the user / role, and separate Pipedream compute and costs with the warehouse. You can do this directly in the Snowflake UI.
We recommend you create a read-only account if you only need to query Snowflake. If you need to insert data into Snowflake, add permissions on the appropriate objects after you create your user.
2. Enter those details in Pipedream
Visit https://pipedream.com/accounts. Click the button to Connect an App. Enter the required Snowflake account data.
You'll only need to connect your account once in Pipedream. You can connect this account to multiple workflows to run queries against Snowflake, insert data, and more.
3. Build your first workflow
Visit https://pipedream.com/new to build your first workflow. Pipedream workflows let you connect Snowflake with 1,000+ other apps. You can trigger workflows on Snowflake queries, sending results to Slack, Google Sheets, or any app that exposes an API. Or you can accept data from another app, transform it with Python, Node.js, Go or Bash code, and insert it into Snowflake.
Learn more at Pipedream University.
Connect Snowflake#
import { promisify } from 'util'
import snowflake from 'snowflake-sdk'
export default defineComponent({
props: {
snowflake: {
type: "app",
app: "snowflake",
}
},
async run({steps, $}) {
const connection = snowflake.createConnection({
...this.snowflake.$auth,
application: "PIPEDREAM_PIPEDREAM",
})
const connectAsync = promisify(connection.connect)
await connectAsync()
async function connExecuteAsync(options) {
return new Promise((resolve, reject) => {
connection.execute({
...options,
complete: function(err, stmt, rows) {
if (err) {
reject(err)
} else {
resolve({stmt, rows})
}
}
})
})
}
// See https://docs.snowflake.com/en/user-guide/nodejs-driver-use.html#executing-statements
const { rows } = await connExecuteAsync({
sqlText: `SELECT CURRENT_TIMESTAMP()`,
})
return rows
},
})