Zoho Desk

Omnichannel customer service software to delight and retain customers.

Integrate the Zoho Desk API with the Jira API

Setup the Zoho Desk API trigger to run a workflow which integrates with the Jira API. Pipedream's integration platform allows you to integrate Zoho Desk and Jira remarkably fast. Free for developers.

Add Comment To Issue with Jira API on New Account from Zoho Desk API
Zoho Desk + Jira
 
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Add Attachment To Issue with Jira API on New Account from Zoho Desk API
Zoho Desk + Jira
 
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Add Attachment To Issue with Jira API on New Agent from Zoho Desk API
Zoho Desk + Jira
 
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Add Attachment To Issue with Jira API on New Contact from Zoho Desk API
Zoho Desk + Jira
 
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Add Attachment To Issue with Jira API on New Ticket Attachment from Zoho Desk API
Zoho Desk + Jira
 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

 
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New Ticket from the Zoho Desk API

Emit new event when a new ticket is created. See the docs here

 
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New Ticket Attachment from the Zoho Desk API

Emit new event when a new ticket attachment is created. See the docs here

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Add Attachment To Issue with the Jira API

Adds an attachment to an issue, See the docs

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Add Comment To Issue with the Jira API

Adds a new comment to an issue, See the docs

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Jira

The Jira API opens up a world of possibilities for automating project management tasks, syncing with other tools, and enhancing data visibility. With Pipedream's integration, you can streamline issue tracking by automatically creating, updating, and searching for issues in Jira, as well as managing projects, sprints, users, and more. This integration not only saves time but also ensures real-time data flow across various platforms, keeping teams in sync and projects on track.

Connect Jira

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jira: {
      type: "app",
      app: "jira",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.jira.$auth.oauth_access_token}`,
      },
    })
  },
})