Zoho Desk

Omnichannel customer service software to delight and retain customers.

Integrate the Zoho Desk API with the Google Forms API

Setup the Zoho Desk API trigger to run a workflow which integrates with the Google Forms API. Pipedream's integration platform allows you to integrate Zoho Desk and Google Forms remarkably fast. Free for developers.

Update Form Title with Google Forms API on New Ticket Comment from Zoho Desk API
Zoho Desk + Google Forms
 
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Add Ticket Attachment with Zoho Desk API on New Form Answer from Google Forms API
Google Forms + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Form Answer Update from Google Forms API
Google Forms + Zoho Desk
 
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Add Ticket Comment with Zoho Desk API on New Form Answer from Google Forms API
Google Forms + Zoho Desk
 
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Add Ticket Comment with Zoho Desk API on New Form Answer Update from Google Forms API
Google Forms + Zoho Desk
 
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New Form Answer from the Google Forms API

Emit a new event when the form is answered. See the documentation

 
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New Form Answer Update from the Google Forms API

Emit a new event when an answer is sent or updated. See the documentation

 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Create Form with the Google Forms API

Creates a new Google Form. See the documentation

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Create Text Question with the Google Forms API

Creates a new text question in a Google Form. See the documentation

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Google Forms

The Google Forms API lets you programmatically access and manipulate your forms and responses. In Pipedream, integrating Google Forms can automate mundane tasks, sync form data with other services, and trigger actions based on submission events. You can create, edit, and collaborate on forms, and analyze responses in real-time combined with Pipedream's serverless platform to create powerful workflows.

Connect Google Forms

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_forms: {
      type: "app",
      app: "google_forms",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.google_forms.$auth.oauth_access_token}`,
      },
    })
  },
})