Integrate the Zoho CRM API with the Gorgias API

Setup the Zoho CRM API trigger to run a workflow which integrates with the Gorgias API. Pipedream's integration platform allows you to integrate Zoho CRM and Gorgias remarkably fast. Free for developers.

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Popular Ways to Connect Zoho CRM with Gorgias#

Convert Lead with Zoho CRM API on New Ticket from Gorgias API

Gorgias + Zoho CRM

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Convert Lead with Zoho CRM API on New Ticket Message from Gorgias API

Gorgias + Zoho CRM

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Convert Lead with Zoho CRM API on New Updated Ticket from Gorgias API

Gorgias + Zoho CRM

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Create Customer with Gorgias API on New Contact (Instant) from Zoho CRM API

Zoho CRM + Gorgias

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Create Customer with Gorgias API on New Event (Instant) from Zoho CRM API

Zoho CRM + Gorgias

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Popular Zoho CRM and Gorgias Triggers#

New Ticket from the Gorgias API

Emit new event when a ticket is created. See the documentation

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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the documentation

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New Updated Ticket from the Gorgias API

Emit new event when a ticket is updated. See the documentation

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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

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New Event (Instant) from the Zoho CRM API

Emit new custom events from Zoho CRM

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Popular Zoho CRM and Gorgias Actions#

Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

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Create Customer with the Gorgias API

Create a new customer. See the docs

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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

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Create Ticket with the Gorgias API

Create a new ticket. See the docs

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Download Attachment with the Zoho CRM API

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

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Overview of Zoho CRM#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Gorgias#

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Connect Gorgias#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

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