Integrate the Zoho Catalyst API with the Zendesk API

Setup the Zoho Catalyst API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Zoho Catalyst and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Zoho Catalyst with Zendesk#

Detect Objects in Image with Zoho Catalyst API on New Ticket (Instant) from Zendesk API

Zendesk + Zoho Catalyst

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Detect Objects in Image with Zoho Catalyst API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Zoho Catalyst

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Detect Objects in Image with Zoho Catalyst API on Ticket Closed (Instant) from Zendesk API

Zendesk + Zoho Catalyst

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Detect Objects in Image with Zoho Catalyst API on Ticket Pending (Instant) from Zendesk API

Zendesk + Zoho Catalyst

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Detect Objects in Image with Zoho Catalyst API on Ticket Solved (Instant) from Zendesk API

Zendesk + Zoho Catalyst

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Popular Zoho Catalyst and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zoho Catalyst and Zendesk Actions#

Detect Objects in Image with the Zoho Catalyst API

Detect or recognize objects in an image. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Extract Text from Image with the Zoho Catalyst API

Extract text from an image. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Perform Face Detection and Analysis with the Zoho Catalyst API

Perform face detection and analysis on an image. See the documentation

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Overview of Zoho Catalyst#

Zoho Catalyst is a cloud-based backend for building and hosting serverless applications. With its API, you can create, read, update, and delete records in Catalyst Data Store, run Catalyst Functions, manage files in Catalyst File Store, and orchestrate various backend processes. Integrating Zoho Catalyst with Pipedream allows you to seamlessly connect these backend operations with other services and automate workflows. For example, you can trigger a function when you receive an email, process data from webhooks, or sync information between Zoho Catalyst and other platforms.

Connect Zoho Catalyst#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_catalyst: {
      type: "app",
      app: "zoho_catalyst",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zoho_catalyst.$auth.base_api_uri}/baas/v1/project`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_catalyst.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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