Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
This API can be used to capture the check-in and check-out entries of an individual employee.The system will mark the attendance exit/entry of individual employees.It will automatically update the attendance status in the web portal for every check-in and check-out. See the documentation
This API is used to fetch the shift configuration details of an employee. All the details of the shift, that has been configured to the employee, in the given duration can be fetched using this API. Details include shifts mapped to the employee, start and end time of the shift and holiday, Weekend set for the shift. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Zoho People API lets you interface with Zoho People, a human resource management platform. With this API on Pipedream, you can automate HR processes, sync employee data across systems, manage leave records, and more. Use Pipedream's no-code platform to integrate Zoho People with hundreds of other apps for custom workflows that fit your business needs.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_people: {
type: "app",
app: "zoho_people",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://people.${this.zoho_people.$auth.base_api_url}/people/api/forms`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_people.$auth.oauth_access_token}`,
},
})
},
})