Integrate the Zendesk API with the Zest API

Setup the Zendesk API trigger to run a workflow which integrates with the Zest API. Pipedream's integration platform allows you to integrate Zendesk and Zest remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Zest#

Create Ticket with Zendesk API on New Gift Accepted (Instant) from Zest API

Zest + Zendesk

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Create Ticket with Zendesk API on New Gift Delivered (Instant) from Zest API

Zest + Zendesk

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Create Ticket with Zendesk API on New Gift Response Received (Instant) from Zest API

Zest + Zendesk

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Delete Ticket with Zendesk API on New Gift Accepted (Instant) from Zest API

Zest + Zendesk

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Delete Ticket with Zendesk API on New Gift Delivered (Instant) from Zest API

Zest + Zendesk

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Popular Zendesk and Zest Triggers#

New Gift Accepted (Instant) from the Zest API

Emit new event when a gift is accepted. See the documentation

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New Gift Delivered (Instant) from the Zest API

Emit new event when a gift is physically delivered. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Gift Response Received (Instant) from the Zest API

Emit new event when a recipient sends a thank you note. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Popular Zendesk and Zest Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Gift with the Zest API

Creates a gift within a specified campaign in Zest. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zest#

The Zest API offers a platform to curate content for marketing professionals, providing access to high-quality articles, podcasts, and videos. With Pipedream, you can leverage this API to automate content discovery, analysis, and distribution, without the need for manual intervention. By connecting Zest with other apps, you can create custom, serverless workflows that save time, enhance content strategy, and maintain a consistent online presence.

Connect Zest#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zest: {
      type: "app",
      app: "zest",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://gifts.zest.co/api/public/health-check`,
      headers: {
        "x-api-key": `${this.zest.$auth.api_key}`,
      },
    })
  },
})

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