Create Purchase Order with Zenventory API on Ticket Updated (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Zenventory, Zendesk and 2,400+ other apps remarkably fast.

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Ticket Updated (Instant) from the Zendesk API

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Create Purchase Order with the Zenventory API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and Zenventory action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Ticket Updated (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Create Purchase Order action
1. Connect your Zenventory account
2. Optional- Configure Supplier Id
3. Optional- Configure Supplier Name
4. Optional- Configure Warehouse Id
5. Optional- Configure Warehouse Name
6. Optional- Configure Client Id
7. Optional- Configure Client Name
8. Optional- Configure Order Number
9. Optional- Configure Draft
10. Optional- Configure Required By.
11. Optional- Configure Project Number
12. Optional- Configure Notes
13. Optional- Configure Items
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Ticket Updated (Instant) on Zendesk

Description:Emit new event when a ticket has been updated

Version:0.2.2

Key:zendesk-ticket-updated

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Updated (Instant)",
  key: "zendesk-ticket-updated",
  type: "source",
  description: "Emit new event when a ticket has been updated",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Updated Webhook";
    },
    getTriggerTitle() {
      return "Ticket Updated Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Create Purchase Order on Zenventory

Description:Generates a new purchase order. [See the documentation](https://docs.zenventory.com/)

Version:0.0.1

Key:zenventory-create-purchase-order

View on GitHub

Action Code#

import { ConfigurationError } from "@pipedream/platform";
import { parseObject } from "../../common/utils.mjs";
import zenventory from "../../zenventory.app.mjs";

export default {
  key: "zenventory-create-purchase-order",
  name: "Create Purchase Order",
  description: "Generates a new purchase order. [See the documentation](https://docs.zenventory.com/)",
  version: "0.0.1",
  type: "action",
  props: {
    zenventory,
    supplierId: {
      type: "integer",
      label: "Supplier Id",
      description: "Id of the supplier that is being ordered from.",
      optional: true,
    },
    supplierName: {
      type: "string",
      label: "Supplier Name",
      description: "Name of the supplier that is being ordered from. Ignored if supplierId is provided.",
      optional: true,
    },
    warehouseId: {
      type: "integer",
      label: "Warehouse Id",
      description: "Id of the warehouse the items will be delivered to. If no warehouse parameters are given, then the user's current warehouse will be used.",
      optional: true,
    },
    warehouseName: {
      type: "string",
      label: "Warehouse Name",
      description: "Name of the warehouse the items will be delivered to. Ignored if warehouseId is provided.",
      optional: true,
    },
    clientId: {
      type: "integer",
      label: "Client Id",
      description: "Id of the client that the purchase order is for. Defaults to the user's client id.",
      optional: true,
    },
    clientName: {
      type: "string",
      label: "Client Name",
      description: "Name of the client that the purchase order is for. Ignored if clientId is provided and is nonzero.",
      optional: true,
    },
    orderNumber: {
      type: "string",
      label: "Order Number",
      description: "Order number for the purchase order. If blank, one will automatically be generated.",
      optional: true,
    },
    draft: {
      type: "boolean",
      label: "Draft",
      description: "True if the purchase order should be created as a draft to allow future editing.",
      optional: true,
    },
    requiredByDate: {
      type: "string",
      label: "Required By.",
      description: "The date of the purchase. **Format: YYYY-MM-DD**",
      optional: true,
    },
    projectNumber: {
      type: "string",
      label: "Project Number",
      description: "The number of the project.",
      optional: true,
    },
    notes: {
      type: "string",
      label: "Notes",
      description: "A note of the purchase.",
      optional: true,
    },
    items: {
      type: "string[]",
      label: "Items",
      description: "A list of object of ordered items. **Example: {\"itemId\": 123, \"sku\": \"SKU123\", \"description\": \"description\", \"quantity\": 1}**. [See the documentation](https://docs.zenventory.com/#tag/purchase_order/paths/~1purchase-orders/post) for further information.",
      optional: true,
    },
  },
  async run({ $ }) {
    if (!this.supplierId && !this.supplierName) {
      throw new ConfigurationError("You must provide at least 'Supplier Id' or 'Supplier Name'.");
    }

    const response = await this.zenventory.createPurchaseOrder({
      $,
      data: {
        supplierId: this.supplierId,
        supplierName: this.supplierName,
        warehouseId: this.warehouseId,
        warehouseName: this.warehouseName,
        clientId: this.clientId,
        clientName: this.clientName,
        orderNumber: this.orderNumber,
        draft: this.draft,
        requiredByDate: this.requiredByDate,
        projectNumber: this.projectNumber,
        notes: this.notes,
        items: parseObject(this.items),
      },
    });

    $.export("$summary", `Successfully created purchase order with ID ${response.id}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Zenventory	`zenventory`	`app`	This component uses the Zenventory app.
Supplier Id	`supplierId`	`integer`	Id of the supplier that is being ordered from.
Supplier Name	`supplierName`	`string`	Name of the supplier that is being ordered from. Ignored if supplierId is provided.
Warehouse Id	`warehouseId`	`integer`	Id of the warehouse the items will be delivered to. If no warehouse parameters are given, then the user's current warehouse will be used.
Warehouse Name	`warehouseName`	`string`	Name of the warehouse the items will be delivered to. Ignored if warehouseId is provided.
Client Id	`clientId`	`integer`	Id of the client that the purchase order is for. Defaults to the user's client id.
Client Name	`clientName`	`string`	Name of the client that the purchase order is for. Ignored if clientId is provided and is nonzero.
Order Number	`orderNumber`	`string`	Order number for the purchase order. If blank, one will automatically be generated.
Draft	`draft`	`boolean`	True if the purchase order should be created as a draft to allow future editing.
Required By.	`requiredByDate`	`string`	The date of the purchase. Format: YYYY-MM-DD
Project Number	`projectNumber`	`string`	The number of the project.
Notes	`notes`	`string`	A note of the purchase.
Items	`items`	`string[]`	A list of object of ordered items. Example: {"itemId": 123, "sku": "SKU123", "description": "description", "quantity": 1}. See the documentation for further information.

Create Purchase Order with Zenventory API on Ticket Updated (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Zenventory, Zendesk and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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