Integrate the Zendesk API with the VIES API API

Setup the Zendesk API trigger to run a workflow which integrates with the VIES API API. Pipedream's integration platform allows you to integrate Zendesk and VIES API remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with VIES API#

Retrieve VAT Data with VIES API API on New Ticket (Instant) from Zendesk API

Zendesk + VIES API

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Retrieve VAT Data with VIES API API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + VIES API

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Retrieve VAT Data with VIES API API on Ticket Closed (Instant) from Zendesk API

Zendesk + VIES API

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Retrieve VAT Data with VIES API API on Ticket Pending (Instant) from Zendesk API

Zendesk + VIES API

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Retrieve VAT Data with VIES API API on Ticket Solved (Instant) from Zendesk API

Zendesk + VIES API

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Popular Zendesk and VIES API Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and VIES API Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Retrieve VAT Data with the VIES API API

Get firm data from VIES registry. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of VIES API#

The VIES (VAT Information Exchange System) API lets you validate European VAT numbers. It's a tool for checking the validity of VAT numbers issued by any EU Member State, which is crucial for B2B transactions within the EU to ensure VAT compliance. In Pipedream, you can use the VIES API to automate workflows related to customer verification, invoicing, and compliance checks, streamlining the process of doing business across European borders.

Connect VIES API#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    vies_api: {
      type: "app",
      app: "vies_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://viesapi.eu/${this.vies_api.$auth.environment}/check/account/status`,
      headers: {
        "accept": `application/xml`,
      },
      auth: {
        username: `${this.vies_api.$auth.api_key_id}`,
        password: `${this.vies_api.$auth.api_key}`,
      },
    })
  },
})

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