Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Returns a dummy phone number for a specific country and phone type. See the documentation
Validates the given phone number using Veriphone. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Veriphone API is your go-to tool within Pipedream for validating and standardizing phone numbers across the globe. It checks phone numbers for correctness, formats them into a standardized E.164 format, and provides carrier and country details. By integrating Veriphone API into your Pipedream workflows, you can automate processes like user verification, data cleaning for marketing campaigns, and enhance the quality of your contact databases.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
veriphone: {
type: "app",
app: "veriphone",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.veriphone.io/v2/verify`,
params: {
key: `${this.veriphone.$auth.api_key}`,
phone: `+14156269682`,
},
})
},
})