Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Delete a previously submitted email verification job. See the docs for more information
Get the number of credit packs and free daily credits available to the account. See the docs for more information
Verify an email address and check if it is properly formatted, really exists and can accept mails, flagging spam traps, disposable emails and much more. See the docs for more information
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Verifalia's API provides robust email validation and verification services, ensuring that email addresses in your lists are accurate and deliverable. Leveraging Verifalia within Pipedream workflows can automate the process of cleaning up email lists, improve email marketing efficiency, and maintain communication channel integrity. By integrating Verifalia's capabilities, you can cut down on bounces, identify disposable email addresses, and segment lists based on quality scores.
import { VerifaliaRestClient } from "verifalia"
export default defineComponent({
props: {
verifalia: {
type: "app",
app: "verifalia",
}
},
async run({steps, $}) {
const verifaliaClient = new VerifaliaRestClient({
username: this.verifalia.$auth.username,
password: this.verifalia.$auth.password
});
return await verifaliaClient
.emailValidations
.submit('batman@gmail.com', true);
},
})