Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
This action move a contact to a specific list. See the docs here
This action add a specific list to a contact. All emails having the same email text available in the provided list will be updated if exists See the docs here
This action add a custom activity to the contact. See the docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The VBOUT API unlocks the potential to automate your marketing stack, leveraging Pipedream's capabilities for seamless integrations with other services. With VBOUT, you can manage contacts, automate email campaigns, track user actions, and analyze performance data. Pipedream enhances this by allowing you to capture events in real-time, process data with serverless code, and connect with countless apps to extend your marketing automation workflows.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
vbout: {
type: "app",
app: "vbout",
}
},
async run({steps, $}) {
return await axios($, {
method: "post",
url: `https://api.vbout.com/1/app/me.json`,
headers: {
"Content-Type": `application/json`,
},
params: {
key: `${this.vbout.$auth.api_key}`,
},
})
},
})