Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The UptimeRobot API allows you to monitor the uptime of websites and services, sending alerts for any downtime detected. With Pipedream, you can harness this API to create tailored notifications, generate uptime reports, and synchronize with incident management tools. By leveraging Pipedream's capabilities, you can integrate UptimeRobot with a myriad of services to automate responses to uptime changes, streamline communication processes, and maintain a pulse on your web infrastructure's health.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
uptimerobot: {
type: "app",
app: "uptimerobot",
}
},
async run({steps, $}) {
const data = {
"api_key": `${this.uptimerobot.$auth.api_key}`,
}
return await axios($, {
method: "post",
url: `https://api.uptimerobot.com/v2/getAccountDetails`,
data,
})
},
})