Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the TXT Werk API

Setup the Zendesk API trigger to run a workflow which integrates with the TXT Werk API. Pipedream's integration platform allows you to integrate Zendesk and TXT Werk remarkably fast. Free for developers.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Analyze Text with TXT Werk API on New Ticket (Instant) from Zendesk API
Zendesk + TXT Werk
 
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Analyze Text with TXT Werk API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + TXT Werk
 
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Analyze Text with TXT Werk API on Ticket Closed (Instant) from Zendesk API
Zendesk + TXT Werk
 
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Analyze Text with TXT Werk API on Ticket Pending (Instant) from Zendesk API
Zendesk + TXT Werk
 
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Analyze Text with TXT Werk API on Ticket Solved (Instant) from Zendesk API
Zendesk + TXT Werk
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Analyze Text with the TXT Werk API

Send a text to be analyzed by TXTWerk. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of TXT Werk

The TXT Werk API specializes in advanced natural language processing, providing tools for text analysis such as entity recognition, sentiment analysis, and keyword extraction. Integrating TXT Werk with Pipedream allows users to automate workflows involving text data enrichment and analysis, transforming unstructured text into actionable insights. This integration can enhance applications in content moderation, market research, and customer feedback analysis by automatically processing text data from various sources.

Connect TXT Werk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    txt_werk: {
      type: "app",
      app: "txt_werk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.txtwerk.de/rest/txt/analyzer`,
      headers: {
        "X-Api-Key": `${this.txt_werk.$auth.api_key}`,
      },
      params: {
        text: `Pipedream is an integration platform for developers.`,
        services: `categories`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo