Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event whenever a new activity is logged in Timebuzzer. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Generates a new activity in Timebuzzer. See the documentation
Retrieves a list of all activities in Timebuzzer. See the documentation
Modifies an existing activity in Timebuzzer. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The timeBuzzer API enables you to track, manage, and analyze time spent across various projects and tasks, directly from the Pipedream platform. With this API, you can create, update, and retrieve time entries, as well as manage projects and activities. This provides a powerful way to automate your workflow, integrate with other apps, and streamline your time tracking processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
timebuzzer: {
type: "app",
app: "timebuzzer",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://my.timebuzzer.com/open-api/account/me`,
headers: {
"Authorization": `APIKey ${this.timebuzzer.$auth.api_key}`,
},
})
},
})