Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
List all plan executions the user is granted visibility on. For each plan execution returns execution and plan identifiers, start and finish timestamps, execution status and counters on done and planned executables within plan. See the documentation.
Get detailed status of one plan execution. See the documentation.
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Talend API provides a robust toolkit for data integration and management, enabling the automation of tasks such as data extraction, transformation, and loading (ETL). By leveraging the Talend API within Pipedream, you can create intricate workflows that automate data operations, integrate with various data sources, and orchestrate data pipelines. It's a tool designed for data professionals seeking to streamline data processes and ensure data quality across their systems.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
talend: {
type: "app",
app: "talend",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.${this.talend.$auth.endpoint}.cloud.talend.com/account/users`,
headers: {
Authorization: `Bearer ${this.talend.$auth.persona_access_token}`,
"Accept": `application/json`,
},
})
},
})