Integrate the Zendesk API with the SMS Alert API

Setup the Zendesk API trigger to run a workflow which integrates with the SMS Alert API. Pipedream's integration platform allows you to integrate Zendesk and SMS Alert remarkably fast. Free for developers.

Start for free — no credit card required

Watch a demo

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Popular Ways to Connect Zendesk with SMS Alert #

Create Contact with SMS Alert API on New Ticket (Instant) from Zendesk API

Zendesk + SMS Alert

Try it

Create Contact with SMS Alert API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + SMS Alert

Try it

Create Contact with SMS Alert API on Ticket Closed (Instant) from Zendesk API

Zendesk + SMS Alert

Try it

Create Contact with SMS Alert API on Ticket Pending (Instant) from Zendesk API

Zendesk + SMS Alert

Try it

Create Contact with SMS Alert API on Ticket Solved (Instant) from Zendesk API

Zendesk + SMS Alert

Try it

Popular Zendesk and SMS Alert Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

Try it

Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

Try it

Popular Zendesk and SMS Alert Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Create Contact with the SMS Alert API

Creates a new contact within a specified group. See the documentation

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Schedule SMS with the SMS Alert API

Schedules a text message to be sent at a specified time. See the documentation

Try it

Send SMS with the SMS Alert API

Sends a text message directly. See the documentation

Try it

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of SMS Alert #

The SMS Alert API on Pipedream allows you to integrate SMS notifications into your workflows. It provides a straightforward method to send text messages, enabling instant communication for alerts, confirmations, or any time-sensitive info. By leveraging Pipedream's serverless platform, you can trigger SMS sends based on a variety of events and connect them to other services for a fully automated process.

Connect SMS Alert #

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sms_alert: {
      type: "app",
      app: "sms_alert",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.smsalert.co.in/api/user.json`,
      params: {
        apikey: `${this.sms_alert.$auth.api_key}`,
      },
    })
  },
})

Start for free — no credit card required

Watch a demo