Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Smaily API
Setup the Zendesk API trigger to run a workflow which integrates with the Smaily API. Pipedream's integration platform allows you to integrate Zendesk and Smaily remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with Smaily#
Popular Zendesk and Smaily Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Smaily#
The Smaily API allows for email marketing automation, where you can manage contacts, templates, and send out campaigns. With Pipedream's power to integrate a multitude of apps, you can craft custom workflows that react to events from various services, and then use Smaily to send targeted communications, all in a serverless environment. This seamless integration can be a game-changer for marketers seeking to enhance their audience engagement through personalized and timely emails based on user behavior or data.
Connect Smaily#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
smaily: {
type: "app",
app: "smaily",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.smaily.$auth.subdomain}.sendsmaily.net/api/organizations/users.php`,
auth: {
username: `${this.smaily.$auth.username}`,
password: `${this.smaily.$auth.password}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies