Integrate the Zendesk API with the Slite API

Setup the Zendesk API trigger to run a workflow which integrates with the Slite API. Pipedream's integration platform allows you to integrate Zendesk and Slite remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Slite#

Create Document with Slite API on New Ticket (Instant) from Zendesk API

Zendesk + Slite

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Create Document with Slite API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Slite

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Create Document with Slite API on Ticket Closed (Instant) from Zendesk API

Zendesk + Slite

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Create Document with Slite API on Ticket Pending (Instant) from Zendesk API

Zendesk + Slite

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Create Document with Slite API on Ticket Solved (Instant) from Zendesk API

Zendesk + Slite

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Popular Zendesk and Slite Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Slite Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Document with the Slite API

Creates a new document within a chosen parent document or private channel. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Fetch Sub-Documents with the Slite API

Fetches a certain number of sub-documents related to a parent document in Slite. See the documentation

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Update Document with the Slite API

Modifies a Slite document. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Slite#

Slite's API enables you to automate interactions with the Slite note-taking and collaboration platform within Pipedream. By tapping into the Slite API, you can create, update, and search notes and channels, or automate content synchronization and alerts. Integrating Slite with Pipedream can streamline team communication, content management, and ensure key information is shared and acted upon promptly.

Connect Slite#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slite: {
      type: "app",
      app: "slite",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.slite.com/v1/ask`,
      headers: {
        "accept": `application/json`,
        "x-slite-api-key": `${this.slite.$auth.api_key}`,
      },
      params: {
        question: `What are the names of my existing docs?`,
      },
    })
  },
})

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