Integrate the Zendesk API with the Shopify API

Setup the Zendesk API trigger to run a workflow which integrates with the Shopify API. Pipedream's integration platform allows you to integrate Zendesk and Shopify remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Shopify#

Add Products to Custom Collections with Shopify API on New Ticket (Instant) from Zendesk API

Zendesk + Shopify

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Add Products to Custom Collections with Shopify API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Shopify

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Add Products to Custom Collections with Shopify API on Ticket Closed (Instant) from Zendesk API

Zendesk + Shopify

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Add Products to Custom Collections with Shopify API on Ticket Pending (Instant) from Zendesk API

Zendesk + Shopify

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Add Products to Custom Collections with Shopify API on Ticket Solved (Instant) from Zendesk API

Zendesk + Shopify

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Popular Zendesk and Shopify Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Shopify Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Products to Custom Collections with the Shopify API

Adds a product or products to a custom collection or collections. See the docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Add Tags with the Shopify API

Add tags. See the documentation

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Create Article with the Shopify API

Create a new blog article. See The Documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Shopify#

The Shopify Admin REST & GraphQL API unleashes a myriad of possibilities to automate and enhance online store operations. It provides programmatic access to Shopify functionalities, allowing users to manage products, customers, orders, and more. Leveraging the Shopify Admin API within Pipedream, developers can create custom workflows that automate repetitive tasks, sync data across platforms, and respond dynamically to events in Shopify.

This integration can be used as a custom app on your store, or for automating actions on behalf of merchants through your Shopify app.

Looking for integrating into the Shopify Partner API for your apps, themes or referrals? Check out our Shopify Partner API integration.

Connect Shopify#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shopify_developer_app: {
      type: "app",
      app: "shopify_developer_app",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `{  
        shop { 
          id 
          name
          email 
        } 
      }`,
    }
    return await axios($, {
      method: "post",
      url: `https://${this.shopify_developer_app.$auth.shop_id}.myshopify.com/admin/api/2024-04/graphql.json`,
      headers: {
        "X-Shopify-Access-Token": `${this.shopify_developer_app.$auth.access_token}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

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