Integrate the Zendesk API with the shipcloud API

Setup the Zendesk API trigger to run a workflow which integrates with the shipcloud API. Pipedream's integration platform allows you to integrate Zendesk and shipcloud remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with shipcloud#

Create Shipment Quote with shipcloud API on New Ticket (Instant) from Zendesk API

Zendesk + shipcloud

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Create Shipment Quote with shipcloud API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + shipcloud

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Create Shipment Quote with shipcloud API on Ticket Closed (Instant) from Zendesk API

Zendesk + shipcloud

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Create Shipment Quote with shipcloud API on Ticket Pended (Instant) from Zendesk API

Zendesk + shipcloud

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Create Shipment Quote with shipcloud API on Ticket Solved (Instant) from Zendesk API

Zendesk + shipcloud

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Popular Zendesk and shipcloud Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Shipment Status from the shipcloud API

Emit new event for shipment status changes See docs here

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and shipcloud Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Shipment with the shipcloud API

Create a shipment See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Shipment Quote with the shipcloud API

Create a shipment quote See docs here

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Get Shipment Info with the shipcloud API

Retrieve details for a shipment See docs here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of shipcloud#

Shipcloud is a shipping service provider API that streamlines parcel shipping processes for businesses of all sizes. With Shipcloud, you can access multiple carriers, compare shipping rates, create shipping labels, track parcels, and handle returns within a single interface. Utilizing this API on Pipedream enables automation of shipping workflows, leading to efficient and scalable logistics operations.

Connect shipcloud#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shipcloud: {
      type: "app",
      app: "shipcloud",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.shipcloud.io/v1/me`,
      auth: {
        username: `${this.shipcloud.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

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