Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the SFTP (password-based auth) API

Setup the Zendesk API trigger to run a workflow which integrates with the SFTP (password-based auth) API. Pipedream's integration platform allows you to integrate Zendesk and SFTP (password-based auth) remarkably fast. Free for developers.

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Create Ticket with Zendesk API on New Remote Directory Watcher from SFTP (password-based auth) API
SFTP (password-based auth) + Zendesk
 
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Delete Ticket with Zendesk API on New Remote Directory Watcher from SFTP (password-based auth) API
SFTP (password-based auth) + Zendesk
 
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Update Ticket with Zendesk API on New Remote Directory Watcher from SFTP (password-based auth) API
SFTP (password-based auth) + Zendesk
 
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Upload String as File with SFTP (password-based auth) API on New Ticket (Instant) from Zendesk API
Zendesk + SFTP (password-based auth)
 
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Upload String as File with SFTP (password-based auth) API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + SFTP (password-based auth)
 
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New Remote Directory Watcher from the SFTP (password-based auth) API

Emit new events when files get created, changed or deleted from a remote directory. See the docs

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Upload String as File with the SFTP (password-based auth) API

Uploads a UTF-8 string as a file on an SFTP server

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of SFTP (password-based auth)

SFTP on Pipedream enables secure file management on remote servers directly from your workflows. Utilize this app to automate file uploads, downloads, and synchronization tasks between your systems and SFTP servers. Implement robust data pipelines or deploy content to web servers without manual intervention, all while maintaining a high level of security with password-based authentication.

Connect SFTP (password-based auth)

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module.exports = defineComponent({
  props: {
    sftp_password_based_auth: {
      type: "app",
      app: "sftp_password_based_auth",
    }
  },
  async run({steps, $}) {
    const Client = require('ssh2-sftp-client');
    
    const { 
      host,
      username,
      password,
    } = this.sftp_password_based_auth.$auth
    
    const config = {
      host,
      username,
      password,
    }
    
    const sftp = new Client()
    
    await sftp.connect(config)
    this.cwd = await sftp.cwd();
    return await sftp.end();
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Scale AI logo
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Warner Bros. logo
Adyen logo
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Warner Bros. logo