Integrate the Zendesk API with the Screendesk API

Setup the Zendesk API trigger to run a workflow which integrates with the Screendesk API. Pipedream's integration platform allows you to integrate Zendesk and Screendesk remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Screendesk#

Create Ticket with Zendesk API on New Recording from Screendesk API

Screendesk + Zendesk

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Delete Ticket with Zendesk API on New Recording from Screendesk API

Screendesk + Zendesk

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Retrieve A Recording with Screendesk API on New Ticket (Instant) from Zendesk API

Zendesk + Screendesk

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Retrieve A Recording with Screendesk API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Screendesk

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Retrieve A Recording with Screendesk API on Ticket Closed (Instant) from Zendesk API

Zendesk + Screendesk

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Popular Zendesk and Screendesk Triggers#

New Recording from the Screendesk API

Emit new event when a new recording is created is sent or received.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Screendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Retrieve A Recording with the Screendesk API

Get a specific recording See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Screendesk#

The Screendesk API lets you automate customer support tasks directly within your apps or websites. Imagine streamlining interactions like ticket creation, response tracking, and support analytics. With Pipedream, you can easily craft workflows that interact with the Screendesk API to enhance customer support efficiency, trigger actions based on ticket status, or synchronize support data with other tools.

Connect Screendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    screendesk: {
      type: "app",
      app: "screendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.screendesk.io/api/v1/me`,
      headers: {
        Authorization: `Bearer ${this.screendesk.$auth.api_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

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