Integrate the Zendesk API with the Roll API

Setup the Zendesk API trigger to run a workflow which integrates with the Roll API. Pipedream's integration platform allows you to integrate Zendesk and Roll remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Roll#

Create Company with Roll API on New Ticket (Instant) from Zendesk API

Zendesk + Roll

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Create Company with Roll API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Roll

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Create Company with Roll API on Ticket Closed (Instant) from Zendesk API

Zendesk + Roll

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Create Company with Roll API on Ticket Pended (Instant) from Zendesk API

Zendesk + Roll

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Create Company with Roll API on Ticket Solved (Instant) from Zendesk API

Zendesk + Roll

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Popular Zendesk and Roll Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Roll Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Company with the Roll API

Create a new company See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Project with the Roll API

Create a new project See the docs here

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Create Time Record with the Roll API

Create a new time See the docs here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Roll#

The Roll API serves as a bridge to Roll's project management software, enabling users to automate tasks, manipulate project data, and integrate with countless other apps within the Pipedream ecosystem. By leveraging this API, you can streamline operations, sync data across various platforms, and create custom notifications that power up your project management workflows.

Connect Roll#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    roll: {
      type: "app",
      app: "roll",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.rollhq.com/graphql`,
      headers: {
        Authorization: `Bearer ${this.roll.$auth.api_access_token}`,
      },
      params: {
        query: `query{
      project {ProjectId ProjectTitle}
    }`,
      },
    })
  },
})

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