Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Remote Retrieval API
Setup the Zendesk API trigger to run a workflow which integrates with the Remote Retrieval API. Pipedream's integration platform allows you to integrate Zendesk and Remote Retrieval remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with Remote Retrieval#
Popular Zendesk and Remote Retrieval Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Zendesk and Remote Retrieval Actions#
Retrieve a list of the orders for which the payment process has not been completed.See the documentation
Fetches a single device return order. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Remote Retrieval#
The Remote-Retriever API is tailored for automating the retrieval of contact information, enhancing your CRM data, or developing lead generation tools. By integrating it with Pipedream, you can efficiently extract valuable data and automate workflows for marketing, sales, or customer support. Pipedream’s serverless platform allows you to connect Retriever with numerous other apps, triggering actions based on new data, or updating systems instantly.
Connect Remote Retrieval#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
remote_retrieval: {
type: "app",
app: "remote_retrieval",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://remoteretrieval.com/RR-enterprise/remoteretrieval/public/index.php/api/v1/validate/user`,
headers: {
Authorization: `Bearer ${this.remote_retrieval.$auth.api_key}`,
},
})
},
})
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