Integrate the Zendesk API with the Redmine API - Pipedream

Setup the Zendesk API trigger to run a workflow which integrates with the Redmine API. Pipedream's integration platform allows you to integrate Zendesk and Redmine remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Redmine#

Create Issue with Redmine API on New Ticket (Instant) from Zendesk API

Zendesk + Redmine

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Create Issue with Redmine API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Redmine

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Create Issue with Redmine API on Ticket Closed (Instant) from Zendesk API

Zendesk + Redmine

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Create Issue with Redmine API on Ticket Pending (Instant) from Zendesk API

Zendesk + Redmine

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Create Issue with Redmine API on Ticket Solved (Instant) from Zendesk API

Zendesk + Redmine

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Popular Zendesk and Redmine Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Issue Created from the Redmine API

Emit new event when a new issue is created in Redmine

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Project Updated from the Redmine API

Emits an event whenever a project is updated in Redmine

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Redmine Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Issue with the Redmine API

Creates a new issue in Redmine. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Delete User with the Redmine API

Deletes a user from the Redmine platform. See the documentation

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Update Project with the Redmine API

Updates an existing project in Redmine. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Redmine#

The Redmine API allows for integration with the Redmine project management tool, enabling the automation of tasks like issue tracking, project management, and time tracking. Using Pipedream, you can create workflows that trigger on specific Redmine events or perform actions in Redmine based on triggers from other apps. By harnessing the Redmine API on Pipedream, you can connect Redmine with a multitude of other apps and services to streamline your project management processes.

Connect Redmine#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    redmine: {
      type: "app",
      app: "redmine",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.redmine.$auth.hostname}/my/account.json`,
      headers: {
        "Content-Type": `application/json`,
        "X-Redmine-API-Key": `${this.redmine.$auth.api_key}`,
      },
    })
  },
})

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