Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Pusher API
Setup the Zendesk API trigger to run a workflow which integrates with the Pusher API. Pipedream's integration platform allows you to integrate Zendesk and Pusher remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with Pusher#
Popular Zendesk and Pusher Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Pusher#
The Pusher API offers real-time communication capabilities for apps, enabling instant data delivery. With Pipedream, you can harness these features to create dynamic, real-time workflows that react to events, update clients immediately, and synchronize data across users and systems. It's perfect for powering live dashboards, instant notifications, chat applications, and any scenario where you need to push updates quickly and efficiently. Pipedream's serverless platform empowers you to build and run workflows that leverage Pusher's APIs without managing any infrastructure.
Connect Pusher#
module.exports = defineComponent({
props: {
pusher: {
type: "app",
app: "pusher",
}
},
async run({steps, $}) {
const Pusher = require('pusher')
const { appId, key, secret, cluster } = this.pusher.$auth
const pusher = new Pusher({
appId,
key,
secret,
cluster,
useTLS: true
})
await pusher.trigger('my-channel', 'my-event', {
"message": "hello world"
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies