Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Create a new contact in PostGrid. See the documentation
Creates a new letter in PostGrid. See the documentation
Creates a new postcard in PostGrid. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The PostGrid Print & Mail API offers seamless print and mail solutions, enabling the automation of sending personalized letters, postcards, checks, and more. With this API, you can systematize direct mail campaigns, transactional mailings, or on-demand dispatch without managing printing infrastructure. In Pipedream, you can harness this capability to interlace PostGrid with an array of other services and triggers, creating workflows that respond to events such as form submissions, scheduled campaigns, or customer actions.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
postgrid: {
type: "app",
app: "postgrid",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.postgrid.com/print-mail/v1/contacts`,
headers: {
"x-api-key": `${this.postgrid.$auth.api_key}`,
},
})
},
})