Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Playwright API

Setup the Zendesk API trigger to run a workflow which integrates with the Playwright API. Pipedream's integration platform allows you to integrate Zendesk and Playwright remarkably fast. Free for developers.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Get Page HTML with Playwright API on New Ticket (Instant) from Zendesk API
Zendesk + Playwright
 
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Get Page HTML with Playwright API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Playwright
 
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Get Page HTML with Playwright API on Ticket Closed (Instant) from Zendesk API
Zendesk + Playwright
 
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Get Page HTML with Playwright API on Ticket Pending (Instant) from Zendesk API
Zendesk + Playwright
 
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Get Page HTML with Playwright API on Ticket Solved (Instant) from Zendesk API
Zendesk + Playwright
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Get Page HTML with the Playwright API

Returns the page's html. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Get Page Title with the Playwright API

Returns the page's title. See the documentation

 
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Page PDF with the Playwright API

Generates a pdf of the page and store it on /tmp directory. See the documentation

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Playwright

Playwright is a Node.js library which provides a high-level API to control Chrome/Chromium over the DevTools Protocol. Playwright runs in headless mode on Chromium on Pipedream.

Using Playwright you can perform tasks including:

  • Capture Screenshots: Convert webpages into images.
  • Processing PDFs: parse and scan PDFs.
  • Web Scraping: Extract data from websites.
  • UI/UX Testing: Verify user interface and experience.
  • Integration with Test Frameworks: Combine with testing frameworks.
  • Task Automation: Automate web-related tasks like form filling.
  • Functional Testing: Automate user interactions to test web application functionality.
  • Regression Testing: Ensure new code changes don't introduce bugs.

Connect Playwright

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import { playwright } from '@pipedream/browsers';

export default defineComponent({
  async run({steps, $}) {
    const browser = await playwright.launch();
    
    // Interact with the web page programmatically
    // See Playwright's Page documentation for available methods:
    // https://playwright.dev/docs/api/class-page
    const page = await browser.newPage();

    await page.goto('https://pipedream.com/');
    const title = await page.title();
    const content = await page.content();

    // Close context and browser otherwise the step will hang
    await page.context().close()
    await browser.close();

    return { title, content }
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo