Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Playwright is a Node.js library which provides a high-level API to control Chrome/Chromium over the DevTools Protocol. Playwright runs in headless mode on Chromium on Pipedream.
Using Playwright you can perform tasks including:
import { playwright } from '@pipedream/browsers';
export default defineComponent({
async run({steps, $}) {
const browser = await playwright.launch();
// Interact with the web page programmatically
// See Playwright's Page documentation for available methods:
// https://playwright.dev/docs/api/class-page
const page = await browser.newPage();
await page.goto('https://pipedream.com/');
const title = await page.title();
const content = await page.content();
// Close context and browser otherwise the step will hang
await page.context().close()
await browser.close();
return { title, content }
},
})