Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Deletes one or more vectors by ID, from a single namespace. See the documentation.
Looks up and returns vectors by ID, from a single namespace.. See the documentation.
Searches a namespace, using a query vector. It retrieves the ids of the most similar items in a namespace, along with their similarity scores. See the documentation.
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Pinecone API enables you to work with vector databases, which are essential for building and scaling applications with AI features like recommendation systems, image recognition, and natural language processing. On Pipedream, you can create serverless workflows integrating Pinecone with other apps, automate data ingestion, query vector databases in response to events, and orchestrate complex data processing pipelines that leverage Pinecone's similarity search.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pinecone: {
type: "app",
app: "pinecone",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.pinecone.io/collections`,
headers: {
"Api-Key": `${this.pinecone.$auth.api_key}`,
},
})
},
})