Integrate the Zendesk API with the Picky Assist API

Setup the Zendesk API trigger to run a workflow which integrates with the Picky Assist API. Pipedream's integration platform allows you to integrate Zendesk and Picky Assist remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Picky Assist#

Send Message with Picky Assist API on New Ticket (Instant) from Zendesk API

Zendesk + Picky Assist

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Send Message with Picky Assist API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Picky Assist

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Send Message with Picky Assist API on Ticket Closed (Instant) from Zendesk API

Zendesk + Picky Assist

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Send Message with Picky Assist API on Ticket Pended (Instant) from Zendesk API

Zendesk + Picky Assist

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Send Message with Picky Assist API on Ticket Solved (Instant) from Zendesk API

Zendesk + Picky Assist

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Popular Zendesk and Picky Assist Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Picky Assist Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Send Message with the Picky Assist API

Sends a message. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Picky Assist#

Picky Assist bridges your communication channels with smart automation, letting you weave SMS, WhatsApp, and other messaging services into your business workflows. By integrating with Pipedream, you can automate interactions with customers, streamline notifications, or orchestrate multi-platform messaging campaigns. The API enables you to trigger messages based on events, sync conversations to CRMs, or even dispatch alerts from monitoring systems.

Connect Picky Assist#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    picky_assist: {
      type: "app",
      app: "picky_assist",
    }
  },
  async run({steps, $}) {
    const data = {
      "token": `${this.picky_assist.$auth.api_token}`,
    }
    return await axios($, {
      method: "post",
      url: `https://pickyassist.com/app/api/v2/check-balance`,
      data,
    })
  },
})

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