Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a document's generation is completed.
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Deletes a specific document using its ID. See the documentation
Generates a new document using a specified template. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The PDFMonkey API on Pipedream allows you to automate the creation of PDF documents from dynamic data sources. You can generate invoices, reports, tickets, or any customized document based on templates you define. With Pipedream’s serverless platform, you can trigger PDF generation from a multitude of events, such as form submissions, scheduled times, or changes in a database, and then perform actions like sending these PDFs via email, storing them in cloud storage, or updating records in a CRM.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pdfmonkey: {
type: "app",
app: "pdfmonkey",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.pdfmonkey.io/api/v1/current_user`,
headers: {
Authorization: `Bearer ${this.pdfmonkey.$auth.api_key}`,
},
})
},
})