Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Create a PDF document based on selected template identifier and defined payload. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Pdfless API provides a suite of tools for creating and manipulating PDF documents, enabling users to generate PDFs from HTML, merge multiple PDFs into one, split a PDF into separate files, and convert PDFs to other formats. By incorporating the Pdfless API into Pipedream workflows, you can automate document processing tasks, streamline data extraction, and integrate with other services to manage documents as part of larger business processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pdfless: {
type: "app",
app: "pdfless",
}
},
async run({steps, $}) {
const data = {
"template_id": `[your_template_id]`,
"payload": `{ "Company": "Company & co" } }`,
}
return await axios($, {
method: "post",
url: `https://api.pdfless.com/v1/pdfs`,
headers: {
"apikey": `${this.pdfless.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})