Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a new significant change in a specified currency rate is detected.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Convert any money value from one currency to another. See the documentation
Get the latest exchange rates available. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Open Exchange Rates API provides real-time and historical exchange rates for currencies worldwide, which enables you to retrieve the latest currency data for any purpose like financial reporting, pricing products in multiple currencies, or converting currency for international transactions. In Pipedream, you can tap into this API to create workflows that automate currency-related tasks, enrich data with current exchange rates, and trigger actions based on currency fluctuations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
open_exchange_rates: {
type: "app",
app: "open_exchange_rates",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://openexchangerates.org/api/usage.json`,
params: {
app_id: `${this.open_exchange_rates.$auth.app_id}`,
},
})
},
})