Integrate the Zendesk API with the ONLYOFFICE DocSpace API

Setup the Zendesk API trigger to run a workflow which integrates with the ONLYOFFICE DocSpace API. Pipedream's integration platform allows you to integrate Zendesk and ONLYOFFICE DocSpace remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with ONLYOFFICE DocSpace#

Create Room with ONLYOFFICE DocSpace API on New Ticket (Instant) from Zendesk API

Zendesk + ONLYOFFICE DocSpace

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Create Room with ONLYOFFICE DocSpace API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + ONLYOFFICE DocSpace

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Create Room with ONLYOFFICE DocSpace API on Ticket Closed (Instant) from Zendesk API

Zendesk + ONLYOFFICE DocSpace

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Create Room with ONLYOFFICE DocSpace API on Ticket Pending (Instant) from Zendesk API

Zendesk + ONLYOFFICE DocSpace

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Create Room with ONLYOFFICE DocSpace API on Ticket Solved (Instant) from Zendesk API

Zendesk + ONLYOFFICE DocSpace

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Popular Zendesk and ONLYOFFICE DocSpace Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New File Created from the ONLYOFFICE DocSpace API

Emit new event when a new file is created. See the documentation.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Folder Created from the ONLYOFFICE DocSpace API

Emit new event when a new folder is createdr. See the documentation.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and ONLYOFFICE DocSpace Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Room with the ONLYOFFICE DocSpace API

Creates a new room. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Invite User with the ONLYOFFICE DocSpace API

Invites a new user to the portal. See the documentation

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Upload File with the ONLYOFFICE DocSpace API

Uploads a file to the specified room. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect ONLYOFFICE DocSpace#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onlyoffice_docspace: {
      type: "app",
      app: "onlyoffice_docspace",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.onlyoffice_docspace.$auth.subdomain}.onlyoffice.com/api/2.0/people/@self`,
      headers: {
        "Authorization": `${this.onlyoffice_docspace.$auth.oauth_access_token}`,
      },
    })
  },
})

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