Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Nyckel API
Setup the Zendesk API trigger to run a workflow which integrates with the Nyckel API. Pipedream's integration platform allows you to integrate Zendesk and Nyckel remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with Nyckel#
Popular Zendesk and Nyckel Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Zendesk and Nyckel Actions#
Classifies image data based on pre-trained classifiers in Nyckel. See the documentation
Classifies text data based on pre-trained classifiers in Nyckel. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Nyckel#
The Nyckel API offers machine learning capabilities, enabling you to add custom image and text classification to your applications without needing a data science background. With Nyckel, you can train models, make predictions, and refine your model iteratively as new data comes in. On Pipedream, you can integrate Nyckel to automate various tasks such as processing images uploaded to cloud storage, categorizing customer support tickets, or augmenting content moderation workflows. By harnessing the power of serverless on Pipedream, you can create efficient pipelines that respond in real-time to events, without managing infrastructure.
Connect Nyckel#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
nyckel: {
type: "app",
app: "nyckel",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.nyckel.com/v1/functions`,
headers: {
Authorization: `Bearer ${this.nyckel.$auth.oauth_access_token}`,
},
})
},
})
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