Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event whenever a share is created in Nextcloud. See the documentation
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Creates a new share link from the specified path in Nextcloud. See the documentation
Retrieves a list of shares based on the specified criteria in Nextcloud. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Nextcloud's API lets you tap into your self-hosted cloud storage and collaboration platform. With Pipedream, you can automate tasks like file management, user account operations, and accessing calendar and contacts. It's a treasure trove for creating workflows that sync, share, and manage data programmatically between Nextcloud and other apps.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
nextcloud: {
type: "app",
app: "nextcloud",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.nextcloud.$auth.url}/ocs/v2.php/apps/files_sharing/api/v1/shares`,
headers: {
"OCS-APIRequest": `true`,
},
auth: {
username: `${this.nextcloud.$auth.username}`,
password: `${this.nextcloud.$auth.password}`,
},
})
},
})