Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Neverbounce is a nifty email verification tool that ensures your email lists are clean and your messages reach real people. By leveraging the Neverbounce API on Pipedream, you can automate the process of validating emails in real-time or in batches, directly within your workflows. This means you can maintain high deliverability rates, decrease bounce rates, and preserve your sender reputation without breaking a sweat.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
neverbounce: {
type: "app",
app: "neverbounce",
}
},
async run({steps, $}) {
return await axios($, {
method: "post",
url: `https://api.neverbounce.com/v4/single/check`,
params: {
key: `${this.neverbounce.$auth.api_key}`,
email: `demo@test.com`,
},
})
},
})