Integrate the Zendesk API with the Mural API

Setup the Zendesk API trigger to run a workflow which integrates with the Mural API. Pipedream's integration platform allows you to integrate Zendesk and Mural remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Mural#

Create Mural with Mural API on New Ticket (Instant) from Zendesk API

Zendesk + Mural

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Create Mural with Mural API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Mural

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Create Mural with Mural API on Ticket Closed (Instant) from Zendesk API

Zendesk + Mural

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Create Mural with Mural API on Ticket Pending (Instant) from Zendesk API

Zendesk + Mural

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Create Mural with Mural API on Ticket Solved (Instant) from Zendesk API

Zendesk + Mural

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Popular Zendesk and Mural Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Area Created from the Mural API

Emit new event when a new area is created in the user's mural

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Mural Created from the Mural API

Emit new event when a new mural is created.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Mural Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Mural with the Mural API

Create a new mural within a specified workspace. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Sticky with the Mural API

Create a new sticky note within a given mural. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Mural#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mural: {
      type: "app",
      app: "mural",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.mural.co/api/public/v1/users/me`,
      headers: {
        Authorization: `Bearer ${this.mural.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})

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