Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the monday.com API
Setup the Zendesk API trigger to run a workflow which integrates with the monday.com API. Pipedream's integration platform allows you to integrate Zendesk and monday.com remarkably fast. Free for developers.
Popular Ways to Connect Zendesk with monday.com#
Popular Zendesk and monday.com Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of monday.com#
The monday.com API unlocks the potential to automate workflows, sync data across applications, and create dynamic project management solutions. With this API on Pipedream, you can craft custom integrations that respond to events in monday.com, manipulate boards, items, and columns, and harmonize project data with third-party services to streamline operations, reduce manual workload, and ensure consistent information flow within your business ecosystem.
Connect monday.com#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
monday: {
type: "app",
app: "monday",
}
},
async run({steps, $}) {
const data = {
"query": `query {
me {
is_guest
join_date
}
}`,
}
return await axios($, {
url: `https://api.monday.com/v2`,
headers: {
"Authorization": `${this.monday.$auth.api_key}`,
},
data,
})
},
})