Integrate the Zendesk API with the Mojo Helpdesk API

Setup the Zendesk API trigger to run a workflow which integrates with the Mojo Helpdesk API. Pipedream's integration platform allows you to integrate Zendesk and Mojo Helpdesk remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Mojo Helpdesk#

Create Ticket with Mojo Helpdesk API on New Ticket (Instant) from Zendesk API

Zendesk + Mojo Helpdesk

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Create Ticket with Mojo Helpdesk API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Mojo Helpdesk

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Create Ticket with Mojo Helpdesk API on Ticket Closed (Instant) from Zendesk API

Zendesk + Mojo Helpdesk

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Create Ticket with Mojo Helpdesk API on Ticket Pended (Instant) from Zendesk API

Zendesk + Mojo Helpdesk

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Create Ticket with Mojo Helpdesk API on Ticket Solved (Instant) from Zendesk API

Zendesk + Mojo Helpdesk

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Popular Zendesk and Mojo Helpdesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Created from the Mojo Helpdesk API

Emit new event when a new ticket is created. See the docs here

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Ticket With Due Date Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a due date is created. See the docs

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Mojo Helpdesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Ticket with the Mojo Helpdesk API

Create a new ticket. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create User with the Mojo Helpdesk API

Create a new user. See the docs here

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Mojo Helpdesk#

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Connect Mojo Helpdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mojo_helpdesk: {
      type: "app",
      app: "mojo_helpdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.mojohelpdesk.com/api/v2/users`,
      params: {
        access_key: `${this.mojo_helpdesk.$auth.access_key}`,
      },
    })
  },
})

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