Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Mocean API API
Setup the Zendesk API trigger to run a workflow which integrates with the Mocean API API. Pipedream's integration platform allows you to integrate Zendesk and Mocean API remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with Mocean API#
Popular Zendesk and Mocean API Triggers#
Emit new event when the account balance has been updated. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular Zendesk and Mocean API Actions#
Retrieve your current account balance with Mocean API. See the documentation
Send an outbound SMS from your Mocean account. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Mocean API#
The Mocean API provides tools for sending SMS and making voice calls, enabling you to integrate communication features into your applications or workflows seamlessly. With MoceanAPI on Pipedream, you can automate sending notifications, create alert systems, or even implement two-factor authentication (2FA). It interacts with other apps and services to craft powerful, event-driven automation.
Connect Mocean API#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mocean_api: {
type: "app",
app: "mocean_api",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://rest.moceanapi.com/rest/2/account/balance`,
params: {
"mocean-api-key": `${this.mocean_api.$auth.api_key}`,
"mocean-api-secret": `${this.mocean_api.$auth.api_secret}`,
},
})
},
})
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