Integrate the Zendesk API with the Mixpanel API

Setup the Zendesk API trigger to run a workflow which integrates with the Mixpanel API. Pipedream's integration platform allows you to integrate Zendesk and Mixpanel remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Mixpanel#

mixpanel.track with Mixpanel API on New Ticket (Instant) from Zendesk API

Zendesk + Mixpanel

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mixpanel.track with Mixpanel API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Mixpanel

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mixpanel.track with Mixpanel API on Ticket Closed (Instant) from Zendesk API

Zendesk + Mixpanel

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mixpanel.track with Mixpanel API on Ticket Pended (Instant) from Zendesk API

Zendesk + Mixpanel

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mixpanel.track with Mixpanel API on Ticket Solved (Instant) from Zendesk API

Zendesk + Mixpanel

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Popular Zendesk and Mixpanel Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Mixpanel Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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mixpanel.track with the Mixpanel API

Send an event to mixpanel

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Mixpanel#

Mixpanel's API allows you to track user interactions with your web and mobile applications, providing insights through data analysis. You can capture events, update user profiles, and segment data based on user actions. Integrating Mixpanel with Pipedream enables you to automate responses to these events, sync data across services, and trigger workflows that can enhance user engagement and improve retention.

Connect Mixpanel#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mixpanel: {
      type: "app",
      app: "mixpanel",
    }
  },
  async run({steps, $}) {
    const data = `data={
      "event": "Pipedream test event",
      "properties": {
        "token": "${this.mixpanel.$auth.token}"
      }
    }`
    
    return await axios($, {
      method: "post",
      url: `https://api.mixpanel.com/track#live-event`,
      headers: {
        "Content-Type": `application/x-www-form-urlencoded`,
      },
      data,
    })
  },
})

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