Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a new comment is added. See the Documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Missive API allows users to streamline their email and team communication within the Pipedream platform. It offers access to manage conversations, collaborate on emails, and automate workflows involving your communication stack. With Pipedream, you can harness this API to integrate Missive with various other apps, enhance your team's productivity, and create custom automation based on triggers like new emails or conversation status changes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
missive: {
type: "app",
app: "missive",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://public.missiveapp.com/v1/users`,
headers: {
Authorization: `Bearer ${this.missive.$auth.api_token}`,
},
})
},
})